Customer Service

FieldTurf leads the industry because of their unparalleled commitment to the customer.

FieldTurf has in place the best customer service department in the industry.  Needed repairs can usually occur within 48 hours and even less in emergency situations.  The company offers a hot line for service and offers a full range of after care products, such as paints, paint removers, gum remover, disinfectants, cleaning agents etc.   

Unlike competitors, FieldTurf has a large network of service professionals dedicated to its clients. We believe this “added service” is highly valuable as the work required to install a proper base is complicated and unusual for most site contractors.  Our representatives will visit sites and correspond with site contractors and owners to assure the best overall quality possible.

Our quality control experts carefully ensure that the unique product meets the design specifications from beginning to end; gets to where it is supposed to on time; and is installed exactly as it should be. Nothing is left to third parties and nothing is left to chance.

Speak to your FieldTurf Representative about the proper maintenance of your FieldTurf lawn. Our after sales service team can help ensure long lasting care of your FieldTurf.

  With the largest network of trained professionals in the industry, FieldTurf holds the best record for after-sale customer satisfaction.